Superior SHARS Customer Service
We strive to establish long-lasting relationships between our Program Specialists
and client partners based on honesty, integrity and a commitment to superior customer service.
District Assigned SHARS Consultant
Our Program Specialists are trained and certified in all aspects of SHARS in order to provide you with expert SHARS consultation.
The EPIC™ process is quick and easy! It allows practitioners to spend more time with the children who need their
direct care and less time completing data entry for SHARS claims.
Cost Report & RMTS Assistance
We understand the complexities of the Random Moment Time Study and Cost Report and go to great lengths
to ensure a successful and audit-proof settlement each year. TSBS offers standard and extended Cost Report services.
Your assigned Program Specialist will provide on-site consultation and training to all providers and administrative staff as needed.
TSBS provides complete care and support for all internal or external audits. In the event of an audit, TSBS is there for you!
No Up-Front Costs or Fees
Our agreement with the client is to provide complete SHARS preparation at no cost to the district. There are no up-front costs or fees in establishing your relationship with TSBS.
We are so confident in our services that TSBS provides a 100% contract guarantee. Our contracts allow for no lock-in requirements, no termination fines and flexible year renewals.
Client TestimonialsI have worked with TSBS since 2013, and without a doubt I can count on them 100 percent of the time to support my many needs. TSBS is extremely reliable, their staff is service-oriented, and bottom line— it is always a pleasure to contact them.Veronica Arellano
Special Education Coordinator, Ysleta ISD
Client TestimonialsTSBS has provided us with excellent customer service. Their professional development is very clear and concise for our staff. They are always available for any questions we have. They go above and beyond in serving our district.Carol Walston
Special Education Director, Big Spring ISD
Client TestimonialsTSBS ROCKS! We love the customer service (personal service) that goes above and beyond! No matter the issue or how easy the fix, TSBS is always there with the answer.Dianna McKay
ARD Facilitator, Chapel Hill ISD
Client TestimonialsMy TSBS Program Director and her team have been invaluable to us. They assisted greatly in our Cost Report and updating procedures to ensure future ease of completion. Our district underwent a TEA Medicaid audit, a TMHP audit, and a PERM audit, and TSBS provided much needed guidance during and after that period.Dawn Miller
Special Education Director, Midland ISD
Client TestimonialsCass County Shared Services has used TSBS for the last six years. Not only is their customer service out of this world; TSBS continues to increase our claims each year.Christina Kelley
Special Education Director, Cass County SSA
Client TestimonialsTSBS makes navigating the Medicaid reimbursement process easy and painless. The support and professionalism provided is invaluable! We are a small district, which means small rewards for TSBS, but you wouldn't know it in the way they provide service to us!Shannon Hofmann
Special Education Director, Mason ISD
Client TestimonialsI switched [to TSBS] as soon as possible, and have not looked back since. It’s been fifteen years now with TSBS and the service is just as great as the first day. If you're looking for someone to handle your SHARS billing, or looking to make the switch; well relax, take a deep breath, and make the call. It’ll be one of the easiest and best decisions you’ll make all year.Keith Schneider
Special Education Director, Jarrell ISD
Client TestimonialsThe staff at TSBS are easy to contact and always helpful. The revenue brought back to our district this year was spot on with the amount their sales department projected. I am more than thrilled to have chosen TSBS to do our SHARS billing.Tammy Utter
Education Specialist, ESC 15
Client TestimonialsPNG has partnerned with TSBS since 2013. I cannot say enough how much we appreciate their service to our district. TSBS not only provides knowledgeable account managers, but also exceptional training for our staff.Jeffrey Kuchar
Director of Special Education, PNG ISD
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