We are eager to assist with your questions. In order to route this email to your Program Specialist, please complete the following questions and we will be in touch shortly.
We are eager to assist with your questions. In order to route this email to your Program Specialist, please complete the following questions and we will be in touch shortly.
To our TSBS friends and colleagues:
As concerns about COVID-19 increase and cases continue to escalate around the world and here at home, we want to assure you that TSBS is committed to our core values, which includes the well-being and protection of our team, our clients, and the community. To that end, we wanted to update you on what we’re doing at TSBS to keep our clients, our team and their families healthy, and what you can expect from your TSBS team as we navigate through these uncertain times.
As of Monday, March 16th, we have created the ability for the majority of our workforce to work from home. Our goal is for everyone to remain just as productive as they would be if working in the office. Although we’re limiting in-office presence, there will still be a minimal staff remaining in the Austin office to help with any immediate issues. All scheduled onsite district meetings can be handled remotely by any number of methods including phone, email, and video conference.
Our Client Relations team remains available to help and will keep in touch to address your district’s specific circumstances, questions and issues. This includes Cost Report assistance (with the new deadline of June 15th), SHARS billing questions, quarterly reports, training, technical issues and everything in between.
For any questions or support requests, feel free to reach out to us via phone, email or live chat on our website.
We value our relationship with you and thank you for your trust and confidence in TSBS. We look forward to continuing to serve you, and wish you, your teams, and your families safety and well-being in the coming weeks ahead.